Anker Recall Notices Citing Burn Hazards: What the CPSC Records Show

Is Your Power Bank Covered? Which Anker Power Banks the CPSC Notices Name

Two CPSC recall notices name Anker power banks for fire and burn hazards. Each lists Anker Innovations Limited as the manufacturer, and each names only certain products.

The first notice is dated June 12, 2025 and is titled "More than One Million Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations." The page lists recall number 25-338. It names the product as "Anker PowerCore 10000 power banks (model A1263 only)" and gives the manufacturer as "Anker Innovations Limited, of China."

The second notice is dated October 17, 2024 and is titled "Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations." The page lists recall number 25-011 and marks it a "Fast Track Recall." It names the product as "Anker Power Banks" and gives the manufacturer as "Anker Innovations Limited, of Hong Kong, China."

A recall is a corrective action announced for specific products, here a replacement program, because of a stated hazard. A recall covers only the units its notice names, not Anker products in general or other models. Each notice also lists the stores and websites where the recalled units were sold and the dates of sale.

For someone trying to connect a fire or a burn to a particular device, the first question is whether that device appears in a notice at all. The two CPSC pages linked above are the official record for that question. The site's broader Anker battery fire information page covers the other notices that name the firm.

How to Tell Whether Your Unit Is One of the Affected Models

The June 12, 2025 notice (25-338) covers one model. It states: "This recall involves Anker PowerCore 10000 power banks with model number A1263." The notice adds that "Only model number A1263 power banks sold in the U.S. with qualifying serial numbers are included in the recall." The serial number matters as much as the model, and the notice states that consumers "should check their serial number at https://www.anker.com/product-recalls to determine whether their power bank is included in the recall." It gives the number of units as "About 1,158,000," the basis for the "more than one million" in its title, sold from June 2016 through December 2022.

The October 17, 2024 notice (25-011) covers three models: A1642, A1647 and A1652. It describes them as portable charging devices for smartphones, tablets and laptops, with a maximum output of 12W, 15W and 20W respectively. It gives the number of units as "About 2,100," sold from January 2024 through July 2024.

Both notices say where the markings are. On the A1263, "The brand name 'Anker' is engraved on the front of the product. The model number 'A1263' and serial number 'SN' are printed on the bottom." On the three models in 25-011, "Anker is engraved on the front and the model numbers A1642, A1647 and A1652 are located on the back of the power bank." Packaging or an order record may also show a model number.

If a power bank burned or melted, those markings may be damaged. That is one reason the remaining device, its packaging and the purchase record can each carry weight later.

What the CPSC Said About Why These Power Banks Can Burn You

Each notice describes the hazard in a single sentence. The June 12, 2025 notice (25-338) states: "The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers." The October 17, 2024 notice (25-011) states: "The lithium-ion battery in the power banks can overheat, posing fire and burn hazards."

If you saw a power bank smoke, swell or catch fire, it can help to know in plain terms what "overheat" refers to. The lithium-ion battery in phones, laptops and power banks is rechargeable and holds a flammable electrolyte inside its cells. When such a cell overheats, it can reach thermal runaway: a chain reaction in which heat inside the cell drives further heat faster than it can escape, which can end in smoke, fire or a burst cell. That is a general description of how overheating batteries can fail. Neither notice describes the cause in any particular unit, and this page does not speculate about one.

The term "substantial product hazard" used for recall purposes is defined in 15 U.S.C. § 2064. It describes a regulatory risk, not an answer about what happened in your home; that separate question is covered below. The site's page on lithium battery burn injuries explains burn injuries from battery fires more generally.

If Your Power Bank Is on the List: The Official Remedy Each Notice Describes

Both notices list the remedy as "Replace." The October 17, 2024 notice (25-011) states the remedy this way: "Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. Consumers should dispose of the lithium-ion batteries in accordance with local and state regulations."

The June 12, 2025 notice (25-338) opens with the same first two sentences and then sets out more steps. It states that "consumers will be required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date of the photograph, and the word 'recalled' written on the power bank in permanent marker. A purchase receipt will be requested but will not be required to participate in the recall." It adds that "Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a replacement."

Both notices carry disposal warnings. The 25-338 notice warns against putting the recalled battery "in the trash, in the general recycling stream," or "in used battery recycling boxes found at various retail and home improvement stores," and notes that a municipal household hazardous waste collection center may accept it. Each notice lists Anker's phone, email and online contact options, and each page links a CPSC form for people who have trouble getting a recall remedy.

For someone who was hurt, the replacement program and an injury are two different tracks. A recall remedy concerns the device. Disposal also bears on the device itself, which in an injury matter can be a central piece of evidence, and that tension is something a family may want to think through. Program details can change, and the CPSC pages remain the official statement of each notice.

What the Notices Report About Fires and Burns Like Yours

Each notice reports incidents in its own words. The June 12, 2025 notice (25-338) states: "Anker has received 19 reports of fires and explosions. This includes two reports of minor burn injuries not requiring medical attention and 11 reports of property damage totaling over $60,700."

The October 17, 2024 notice (25-011) states: "The firm has received 28 reports of incidents of the batteries overheating, exploding, and the power bank catching on fire. Two injuries which included first and second degree burns to the consumer's hands have been reported." This page uses "first and second degree burns" only as that notice states it and adds no medical description.

These figures are reports received, counted per notice for that notice's models. They are not totals for Anker products and not evidence of a pattern across the brand.

If you were burned, or your home was damaged, that point cuts both ways. A report of burns from the same model does not show that your device caused your injury, and your injury is not ruled out because it is not one of the counted reports.

What a Recall Notice Means for an Injury Claim — and What It Does Not

A recall is not a finding that the product was defective in a particular case, an incident report does not prove what caused an injury, a lawsuit is not a finding of liability, and an allegation is not a fact.

For someone holding a recall notice after a fire, the notice is a reliable record of what the agency published: that it recalled named models, described a stated hazard, set out a remedy and reported the incidents it lists. Federal law sets out what such a notice includes when the Commission orders it, which is why the same kinds of details appear on both pages. Under 15 U.S.C. § 2064(i)(2), that content includes, among other items, the model number, a description of the hazard, the number of units, the manufacturers and significant retailers, the dates of manufacture and sale, injury information and the available remedy. The same section generally requires a manufacturer, distributor or retailer that obtains information reasonably supporting the conclusion that a product contains a defect which could create a substantial product hazard, or creates an unreasonable risk of serious injury or death, to inform the Commission.

What the notice cannot do is answer the question an injured person usually cares about most. It does not establish that any injury was caused by a particular unit, and an incident report records only that someone reported an event. The notice does not establish that the firm is liable to anyone, and it does not mean every unit will fail. Whether a specific device caused a specific harm turns on the facts of that event.

That question belongs to product liability, the area of law that decides whether a maker or seller is legally responsible when a product injures someone. Claims usually turn on whether the product was defective and whether that defect caused the harm, and some claims also ask about a duty of care, its breach, causation and damages. To see how "defect" is described in the federal recall setting, the CPSC's own reporting rule, 16 C.F.R. § 1115.4, describes a defect as "a fault, flaw, or irregularity that causes weakness, failure, or inadequacy in form or function." In plain terms, it recognizes three familiar kinds. A manufacturing defect means the product "as manufactured is not in the form intended by, or fails to perform in accordance with, its design." A design defect can exist "even if the product is manufactured exactly in accordance with its design and specifications, if the design presents a risk of injury." A warning defect, or a defect in instructions, can arise where "the instructions for assembly or use could allow the product, otherwise safely designed and manufactured, to present a risk of injury."

That regulation guides reporting to the CPSC. It is not the test for an injury lawsuit, which comes from state law and differs from state to state. A recall notice may be one piece of evidence in a claim, and whether any claim exists depends on the facts. If you are trying to sort out how these distinctions apply to what happened to you, a case evaluation with our attorney is a conversation about those facts.

If Your Device Was on a Recall and You Were Hurt: What the Records That Usually Matter Include

When someone has been burned, or a family has lost a room or a home to a fire, the questions arrive all at once, along with medical bills and time away from work. In product cases the records usually fall into a few groups, and each one helps connect an injury to a specific unit and its stated hazard.

Medical records come first. They show the injury, when treatment began and what it involved. Photos and video of the device, the burn and the scene show conditions as they were, including where the device sat and what it was connected to. The product itself, or what remains of it, can show the model, the serial number and the physical state of the battery. Purchase or order records can confirm the model and when it was bought, which matters because each notice covers set models and sale dates. Fire department, incident or police reports record what responders saw. The names of anyone who saw the device overheat or the fire start can matter too.

A statute of limitations is the deadline the law sets for filing a lawsuit. Limitation periods differ by state, as do the rules on when the clock starts, on shared fault and on what damages the law allows. Wrongful-death claims, brought by family members after a death, have their own rules in each state. No single deadline applies everywhere; which state's deadline governs depends on where it happened and the facts.

Another power bank recall with similar language, covering the INIU power bank recall, shows how each notice stands on its own terms.