Anker Power Bank Battery Recall: What the CPSC Records Show

Affected Products: Which Anker Power Banks Were Recalled

The newer record is CPSC recall number 25-338, dated June 12, 2025, titled "More than One Million Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations." It names the product as "Anker PowerCore 10000 power banks (model A1263 only)" and lists about 1,158,000 units. The notice says the brand name "Anker" is engraved on the front, and the model number "A1263" and serial number "SN" are printed on the bottom. It adds that "Only model number A1263 power banks sold in the U.S. with qualifying serial numbers are included in the recall," and it directs consumers to check their serial number on Anker's product recalls page to determine whether their power bank is included.

The earlier record is CPSC recall number 25-011, dated October 17, 2024, titled "Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations." The CPSC page labels it a Fast Track Recall. It covers model numbers A1642, A1647 and A1652, about 2,100 units, and describes them as portable charging devices for smartphones, tablets and laptops with a 12W (A1642), 15W (A1647) and 20W (A1652) maximum output. Anker is engraved on the front, and the model numbers appear on the back.

Both notices name the manufacturer as Anker Innovations Limited, and both say the products were made in China. The A1263 was sold online at Anker, Amazon, Newegg and Ebay from June 2016 through December 2022; the other three models were sold at the retailers and websites the 25-011 notice lists, from January 2024 through July 2024.

For an owner, the stake is simple: the recall's warning applies to the units it lists. For the A1263, the model number alone does not settle it, since the notice limits coverage to qualifying serial numbers. A practical next step is to compare the model and serial number on the device with the notice. Our Anker recall records page gathers the CPSC records naming this company, and our lithium battery recall lookup guide explains how to match a device against any notice.

Why a Recalled Power Bank Can Be a Fire Risk at Home: Lithium-Ion Overheating

Each notice states its hazard in one sentence. Recall 25-338 says: "The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers." Recall 25-011 says: "The lithium-ion battery in the power banks can overheat, posing fire and burn hazards."

Neither notice explains how the overheating happens inside these specific units, and this page does not guess. What can be described is how lithium-ion overheating works in general. Thermal runaway is a condition in which heat inside a lithium-ion cell builds faster than it can escape. The rising heat drives reactions in the cell that release still more heat, and the cycle can feed itself until the cell vents, catches fire or explodes. A power bank holds that stored energy in a small case that people carry in bags and pockets, charge overnight and leave on beds and couches. Our page on lithium battery thermal runaway explains the process in more depth.

The hazard sentence describes a risk the CPSC chose to warn the public about. It does not say that every unit will overheat, and it is not a statement about any other Anker product. For someone who still has a listed unit, the notices' own next step is the one described below: stop using it and follow the remedy and disposal instructions.

The Official Remedy: What the CPSC Notices Tell Consumers to Do

Both notices list the remedy as "Replace." The 25-011 notice states it this way: "Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. Consumers should dispose of the lithium-ion batteries in accordance with local and state regulations."

The 25-338 notice opens with the same first two sentences, then adds conditions. In its words: "To receive a replacement, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date of the photograph, and the word 'recalled' written on the power bank in permanent marker. A purchase receipt will be requested but will not be required to participate in the recall." It continues: "Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a replacement."

Both notices treat disposal as its own warning. The 25-338 notice says not to throw the recalled battery in the trash, in curbside recycling or in used-battery boxes at retail and home improvement stores, because recalled lithium-ion batteries "present a greater risk of fire." It says a municipal household hazardous waste collection center may accept the device, and suggests contacting the center first. The 25-011 notice says to follow "the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries." The rules vary by locality, so the notices point to local and state regulations rather than one national program.

There is a tension here for anyone who was hurt or had a fire. The remedy process involves marking the device and confirming its disposal. That same device can also be physical evidence of what happened. The notices do not address that overlap, and how it plays out depends on the person's situation.

What the Reported Fires, Injuries and Property Damage Mean for Owners and Families

The 25-338 notice reports: "Anker has received 19 reports of fires and explosions. This includes two reports of minor burn injuries not requiring medical attention and 11 reports of property damage totaling over $60,700."

The 25-011 notice reports: "The firm has received 28 reports of incidents of the batteries overheating, exploding, and the power bank catching on fire. Two injuries which included first and second degree burns to the consumer's hands have been reported." The notice gives no further medical detail, and this page adds none.

Federal law shapes what these notices contain. Under 15 U.S.C. § 2064, a recall notice issued under a Commission order generally includes, among other items, "the number and a description of any injuries or deaths associated with the product," along with the model number, the units involved, the hazard and the remedy. The same section requires a manufacturer, distributor or retailer that obtains information reasonably supporting the conclusion that a product could create a substantial product hazard to inform the Commission immediately, unless it knows the Commission has already been adequately informed.

Counts like these are reports received as of the notice date. They are not a complete tally of every incident, and each one is a report, not a finding of what caused the event. A recall is not a finding that the product was defective in a particular case, an incident report does not prove what caused an injury, a lawsuit is not a finding of liability, and an allegation is not a fact.

For a person whose home was damaged or whose hands were burned, the notices still matter: they show the official record acknowledges fires, explosions, burns and property damage as kinds of harm reported with these models. A useful next step is to keep a copy of the notice that matches the device alongside any record of what happened. Our page on Anker recall burn hazards looks at how both notices frame the burn risk.

Questions Worth Asking If Your Power Bank Was Recalled

The first question most owners have is whether to register. The notices describe registration at Anker's recall page as the route to the free replacement. For the A1263, the same page is where the notice says to check whether a serial number qualifies. The notices make no further promise, and this page makes none either.

The second question is what happens to the device in the meantime. Both notices begin with "immediately stop using the recalled power banks." In everyday terms, that language covers charging the unit, charging other devices from it, and carrying it as a working charger. The disposal warnings also make clear that a recalled battery is not ordinary household trash.

The third question is whether the information here is current. A recall program can change after its notice is posted. The CPSC pages linked above are the official record, and the 25-338 notice also links a CPSC recall complaint form for anyone who believes "a company is being non-responsive to your remedy request."

The last question is the one a recall notice cannot answer. A replacement power bank is a recall remedy. A legal claim for an injury or property damage is a separate matter, governed by state law and decided on its own facts, and the notices do not speak to legal rights at all.

If You Were Hurt or Had Property Damaged: What the Records Establish and What They Leave Open

Product liability is the body of law that addresses whether a manufacturer, seller or other party in a product's chain of distribution may be responsible for harm a product causes. Much of it turns on the idea of a defect. Federal regulation describes a defect for CPSC reporting purposes as "a fault, flaw, or irregularity that causes weakness, failure, or inadequacy in form or function" under 16 C.F.R. § 1115.4. That regulation recognizes defects arising from a manufacturing or production error, from a product's design or materials, and from its warnings or instructions. State product liability law commonly speaks of three types: a design defect, which is a flaw in how the product was conceived; a manufacturing defect, a flaw introduced during production; and a warning defect, a failure to adequately warn of a known risk. The CPSC's reporting definition is not the test a state court applies in an injury case.

A recall record documents a reported hazard and an official remedy. It does not settle whether a particular fire came from the battery, whether a defect existed in that unit, who may be responsible, or what harm the law recognizes. Whether a recall notice is relevant to a claim, and how, depends on the facts and on the law of the state where the injury happened.

State law decides most of these questions, and it is not uniform. Limitation periods, which are the deadlines for filing a legal claim, differ from state to state, as do the rules on when they begin to run and their exceptions; a missed deadline can bar a claim. Fault rules and the categories of damages a state allows differ as well.

If you were hurt, the records that usually matter include medical records, photos and video of the device and the scene, the power bank itself, the receipt or order history, fire or police reports, and the names of anyone who saw what happened. A family dealing with a house fire often gathers insurance correspondence too.

If you would like to talk through how a recall like this fits with an injury or a fire in your home, you can request a case evaluation, which is a conversation with our attorney about what happened and what the law of your state may allow.