E-Bike Battery Recalls: What the CPSC Record Shows

Affected Products: E-Bike Battery Recalls on the CPSC Record

The CPSC is the federal agency that announces recalls of consumer products, including e-bikes and the batteries sold with them. A recall is an official safety action announced by the CPSC with the firm. The notice identifies a product, describes a hazard and sets out a remedy, such as a refund, a replacement or disposal. A recall is not a court ruling. It does not find that the product caused any particular injury, and it does not find that the firm is legally responsible for anything.

These are the five CPSC notices on this page, newest first. Each title appears as the CPSC states it:

• CPSC recall 25403, July 24, 2025: FENGQS Electric Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold on Amazon.
• CPSC recall 25391, July 17, 2025: VIVI E-Bikes Lithium-ion Batteries Sold with VIVI E-Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold by VIVI.
• CPSC recall 25244, May 1, 2025: Santa Cruz Bicycles Recalls Electric Bicycles Due to Fire Hazard.
• CPSC recall 24092, January 25, 2024: Pacific Cycle Recalls E-Bikes Due to Fire Hazard.
• CPSC recall 23165, March 30, 2023: Jetson Electric Bikes Recalls 42-Volt Rogue Self-Balancing Scooters/Hoverboards Due to Fire Hazard; Two Deaths Reported.

The Jetson notice is included because of the firm's name. The product it recalls is a self-balancing scooter, or hoverboard, not an e-bike.

This list covers these five records only. It is not every e-bike recall the CPSC has announced. For an owner, the stake is simple: a bike missing from this page may still appear in another notice. The CPSC's recalls listing on cpsc.gov is the official place to search for current notices, and the site's lithium battery recall lookup guide walks through how to read one field by field.

Is Your E-Bike or Battery Covered? The Specific Models Named

A recall covers only the products its notice describes. Owning a bike from the same brand does not mean a particular bike is included. Under 15 U.S.C. § 2064(i)(2), unless the Commission finds an item unnecessary or inappropriate, a notice ordered under the statute includes "the model number or stock keeping unit (SKU) number of the product," "the names by which the product is commonly known," and "a photograph of the product."

FENGQS (recall 25403) covers "FENGQS F7 Pro electric bikes with batteries manufactured on April 21, 2024," sold in blue. The notice says "the model number 'F7 Pro' is printed on the chain stay," and that the battery label shows the capacity "(21.5Ah)" and the production date "(2024/4/21)."

VIVI (recall 25391) covers "36-volt lithium-ion rechargeable batteries included with certain 'VIVI' brand e-bikes." The notice lists affected e-bike model number Z2, among others. It says e-bike model information is on the sales order documentation and on certain frames, and that "Battery model information is located on the battery itself." The full model list is on the VIVI notice.

Santa Cruz (recall 25244) covers electric bicycles "sold with a 720W lithium-ion battery that sits inside a black case under the frame," with "Heckler" printed on the top tube and the inside of the left chainstay.

Pacific Cycle (recall 24092) covers "Ascend Cabrillo and Minaret Electric Bikes." It lists model numbers R7583BPS and R7585BPS for the Cabrillo and R7586BPS for the Minaret, printed on a service label on the seat tube.

Jetson (recall 23165) covers "about 53,000 42-volt Jetson Rogue self-balancing scooters/hoverboards."

Each record is about its own product, not a brand's other products or e-bikes in general. If you are checking a bike, the labels on the frame and battery, along with the sales documents, are the details a notice is matched against. If the bike or battery burned, photos, order records and any surviving labels may be what remains to make that comparison.

The Hazard the CPSC Identified in Each Recall

All five notices describe a hazard from a lithium-ion battery, the rechargeable battery that powers most e-bikes. It stores a great deal of energy in a small pack of cells. When a cell overheats badly, it can go into thermal runaway: a chain reaction inside the cell that makes heat faster than the heat can escape. That can lead to fire, and sometimes to an explosion. Here is each hazard as its notice states it:

• FENGQS (25403): "The e-bikes' lithium-ion battery can overheat and ignite, posing serious fire and burn hazards to consumers."
• VIVI (25391): "The recalled lithium-ion batteries can overheat, posing fire and burn hazards."
• Santa Cruz (25244): "The recalled electric bicycle's lithium-ion battery can overheat, posing a fire hazard."
• Pacific Cycle (24092): "The wiring harness that manages the charging of the lithium-ion battery was not properly assembled, creating a risk of overheating and fire while charging."
• Jetson (23165): "The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a fire hazard."

Only the Pacific Cycle notice names a specific part, the charging wiring harness. The others describe what can happen: overheating, ignition and fire.

If you were hurt in an e-bike battery fire, a hazard description can feel like an explanation of your own fire. The notice cannot do that. It describes a risk identified for a group of products, not what started any particular fire. What may matter next is whether the details of the fire, such as whether the battery was charging, line up with the notice, and that is a question the physical evidence and reports help answer.

What the Remedy Covers, and What It Does Not

Each notice sets out its own remedy, and the remedies differ.

FENGQS (25403): "Consumers should stop using the recalled e-bikes immediately and contact FENGQS for a full refund." The notice asks owners to write their name, the word "recalled" and the date next to the battery's production date. They then submit a photo and "confirm disposal of the battery in accordance with applicable laws and regulations." The title states the bikes were sold on Amazon. Marketplace questions are not discussed here.

VIVI (25391): owners are told to stop using e-bikes with the recalled batteries and contact VIVI "to receive a free replacement battery and battery charger." They must dispose of the recalled battery at a household hazardous waste collection center, or as their municipality directs, and confirm by email.

Santa Cruz (25244): owners are told to stop use, "disconnect the battery from the bike and charger," and check the manufacturer's recall page to register "for a free replacement battery." Affected owners write "Recalled" on the battery, upload a photo, and dispose of it under local and state rules.

Pacific Cycle (24092): owners are told to stop using and unplug the bikes, confirm the serial number on the firm's recall page, and return the bikes "to Bass Pro Shops or Cabela's to receive a full refund."

Jetson (23165): "The firm is out of business. The recall remedy is no longer available." The notice says the products should be disposed of "at a battery recycling facility, not in the general trash or recycling."

Where the CPSC orders a remedy under 15 U.S.C. § 2064(e), "No charge shall be made" to a consumer who uses it. A refund or a new battery addresses the product. It says nothing about harm a fire has already caused. Several remedies involve disposing of or returning the battery or bike, so after a fire with injuries, one thing a person may weigh is how that step relates to keeping the product and photos as records.

Incident Data the CPSC Reported

The incident lines in a recall notice report what the firm told the CPSC it had received:

• FENGQS (25403): "FENGQS has received 13 reports of e-bikes igniting, two resulting in fires with property damage totaling $4,000."
• VIVI (25391): "VIVI is aware of 14 reports of incidents of batteries overheating, including three reports of fires. No injuries reported."
• Pacific Cycle (24092): "The firm has received three reports of the battery catching on fire, resulting in one injury of second-degree burns."
• Jetson (23165): the notice's title states "Two Deaths Reported." The notice also says "There have been multiple other reports of the recalled scooters/hoverboards burning, sparking or melting, several of which involved reports of flames."

For someone whose fire is not in these counts, there is a second public record. SaferProducts.gov is, in the CPSC's words, "the CPSC-owned website where the public can file and read safety-related complaints about consumer products within the agency's jurisdiction." Congress required it as a searchable public database of reports of harm. According to the CPSC's SaferProducts.gov FAQ, consumers, government agencies, health care professionals and public safety entities, among others, can submit reports. The CPSC "does not have the resources to conduct an in-depth investigation or verify the accuracy of every Report," and it does not vouch for the accuracy, completeness or adequacy of the database's contents, according to its terms of use. Its consumer FAQ adds that staff "cannot investigate and respond to every Report individually."

An incident report, in a notice or in the database, records that something was reported. It does not establish what caused a fire or an injury. Someone may still look at whether similar reports exist for the same model, and ask an attorney what weight, if any, they carry.

What a Recall Record Does and Does Not Establish

A recall is not a finding that the product was defective in a particular case, an incident report does not prove what caused an injury, a lawsuit is not a finding of liability, and an allegation is not a fact. None of the five notices is a court's decision that a product was defective or that a firm must pay for anyone's harm.

That matters because of how injury law works. Product liability is the area of law that decides when the companies that make or sell a product are responsible for harm it causes. These claims usually turn on whether the product had a defect, whether that defect caused the harm, and what damages followed. The elements, fault rules and damages rules differ from state to state.

For someone wondering whether a battery was "defective," the CPSC's own vocabulary is a starting point. Its regulation, 16 C.F.R. § 1115.4, describes a defect as "a fault, flaw, or irregularity that causes weakness, failure, or inadequacy in form or function," and describes three kinds. A manufacturing defect means the product "is not in the form intended by" its design. A design defect means a product can be defective "even if the product is manufactured exactly in accordance with its design," if the design presents a risk of injury. A defect can also lie in "warnings, and/or instructions." The regulation sets out the CPSC's reporting criteria for firms; state courts apply their own law in an injury case.

Whether a given e-bike falls under federal consumer product rules can also matter. Under 15 U.S.C. § 2085, a "low-speed electric bicycle," one with fully operable pedals, a motor under 750 watts and a motor-only top speed under 20 mph, is treated as a consumer product. 16 C.F.R. § 1512.2 uses the same terms. Whether any of this bears on a particular fire depends on the facts, as with other CPSC records such as the Galaxy Note 7 battery recall.

If you are trying to work out whether a recall touches what happened to you, a conversation with our attorney can cover the notice, the model, and what is known about the fire. You can request a case evaluation.

Records That Often Matter When a Battery Fire Caused Injury

When an e-bike battery fire injures someone, the question becomes what actually happened. That is answered by records, not by a recall notice. If you were hurt, the records that usually matter include:

• medical records and bills for burns, smoke inhalation and other treatment;
• photos and video of the bike, the battery, the charger and the scene;
• the bike, battery and charger themselves, or what remains of them;
• the receipt, order history or sales documents showing the model, which the VIVI notice says carry e-bike model information;
• fire department, police and insurance reports; and
• the names of people who saw the fire or its aftermath.

Families after a death often hold many of the same records. Wrongful death is a claim that close family members may bring when someone dies because of another's wrongful act or a defective product. Who may bring it, and what damages the law may allow, depend on the state.

Time also matters in law. A statute of limitations is the deadline for filing a lawsuit. These deadlines differ from state to state, as do the rules about when they start to run and their exceptions. No single period applies nationwide. The site's electric bike fire lawyer page explains how state law shapes these cases.